Revised Water Bills Will Correct Miscalculations
Feb. 15, 2008
GREENSBORO, NC – (February 13, 2008) – The City of Greensboro Water Resources Department recently mailed more than 7,200 bills with a bill date of February 11 for billing cycles 15 and 16. Due to a calculation error in the computer program, charges for sewer, stormwater and household hazardous waste were not included on some of the bills.
All residents in cycles 15 and 16 who received a City water bill with a billing date of February 11 should disregard it. The Water Resources Department will revise these bills and mail them during the week of February 18. The revised bills will include a due date extension. If you normally pay your bill by automatic bank draft, the draft will occur on the new due date, using the corrected amount. We apologize for any inconvenience caused by this error. If you have questions, please contact Jeff Kimel at 373-2639.
All residents in cycles 15 and 16 who received a City water bill with a billing date of February 11 should disregard it. The Water Resources Department will revise these bills and mail them during the week of February 18. The revised bills will include a due date extension. If you normally pay your bill by automatic bank draft, the draft will occur on the new due date, using the corrected amount. We apologize for any inconvenience caused by this error. If you have questions, please contact Jeff Kimel at 373-2639.
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